FAQ Group: Shipping

What happens if my package doesn’t arrive?

Please wait another day as Canada Post will often mark packages as delivered before they are dropped off. If your package still has not arrived then please contact us. An investigation will be opened with Canada Post which will determine whether or not there is a reimbursement.  

Is the packaging discreet?

All of our packages are shipped in discreet boxes that are sealed. There will be nothing identifying the contents in the box.